Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
CONSEQUENCE:
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
REMEDY:
The Manufacturer will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall is expected to begin April 2017. Owners may contact customer service concerning these issues at 1-866-441-9638.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
MANUFACTURER RECALL ACKNOWLEDGEMENT PDF: RCAK-17V105-5648
MANUFACTURER NOTICE TO DEALERS & CONSUMERS: RCMN-17V105-4385
CHRONOLOGY AND TIMELINE OF RELATED EVENTS: RMISC-17V105-9525
Report Receipt Date: FEB 17, 2017
NHTSA Campaign Number: 17V105000
Component(s): POWER TRAIN , STRUCTURE
Potential Number of Units Affected: 21,000
Vehicle Make Model Year(s)
- ISUZU NPR HD 2015-2017
- ISUZU NPR XD 2015-2017
- ISUZU NQR 2015-2017
- ISUZU NRR 2015-2017
