Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Dodge Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall is expected to begin on August 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S48.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
MANUFACTURER RECALL ACKNOWLEDGEMENT PDF: RCAK-16V495-8523
SAFETY DEFECT PART 573 NON-COMPLIANCE REPORT: RCLRPT-16V495-4076
SAFETY DEFECT PART 573 NON-COMPLIANCE AMENDMENT 1: RCLRPT-16V495-8481
SAFETY DEFECT PART 573 NON-COMPLIANCE AMENDMENT 2: RCLRPT-16V495-6999
MANUFACTURERS NOTICE TO DEALERS/CONSUMERS PDF: RCMN-16V495-8242
MANUFACTURERS NOTICE TO DEALERS/CONSUMERS PDF: RCMN-16V495-9862
TECHNICAL SERVICE BULLETIN TSB & REMEDY INSTRUCTIONS: RCRIT-16V495-7175
TIMELINE OF RECALL EVENTS AND FULL CHRONOLOGY: RMISC-16V495-4164
TIMELINE OF RECALL EVENTS AND FULL CHRONOLOGICAL HISTORY: RMISC-16V495-8426
Report Receipt Date: JUL 01, 2016
NHTSA Campaign Number: 16V495000
Component(s): POWER TRAIN
Potential Number of Units Affected: 889
Vehicle Make Model Model Year(s)
- RAM 3500 2016
- RAM 4500 2016
- RAM 5500 2016